Contact Us
Get in touch with the SHOMES team
We're here to help! Whether you have questions about our services, need technical support, or want to provide feedback, feel free to reach out to us.
Contact Information
Registered Office
SHOMES
Odisha, India
Business hours: Mon - Sat, 9:00 AM - 6:00 PM IST
Support Hours
Mon - Sat: 9:00 AM - 6:00 PM IST
Sun: 10:00 AM - 4:00 PM IST
Email support available 24/7
Send Us a Message
By contacting us, you agree to our Terms and Privacy Policy. Your information will be handled in accordance with our privacy practices.
Frequently Asked Questions
How long does response take?
We typically respond to requests within 24 hours on business days. Priority issues may be handled sooner.
Information for payment issues?
Include your Payment ID, Order ID, and transaction details. Screenshots are very helpful for faster resolution.
Contacting about refunds?
Use the form here with "Refund Request" subject, or email us. Please check our Refund Policy first.
Language support?
We offer full support in both English and Hindi. Feel free to message us in your preferred language.
Other Ways to Connect
Live Chat
Available within the app for quick queries
Help Center
Comprehensive guides and tutorials (Coming Soon)
Phone Support
Dedicated line for premium members (Coming Soon)